Digital Content Assistant
Since May 2020 I started to assist in building up the dutch blue light filter glasses brand - Phrames.
Main tasks include product descriptions for each model on the e-commerce using Shopify, product & model photography, content creation for the social media channels, tracking of organic growth, managing paid advertisements, and video creation & editing for commercial campaigns.
Event Project Management
Started as a freelancer to manage and coordinate BMW's staff for the international car show 'IAA 2017' in Frankfurt, Germany. I was planning and organizing the project with full responsibility and completed the project with superior client satisfaction through consistent management of tasks and team motivation enhancing their performance during the event. On the event management team I was planning, organizing and executing events and made a revenue raise of 5-8% on average. Implemented more efficient and time saving recruitment methods using Zoom and Video castings.
Clients I worked for: BMW, Mercedes Benz, Porsche, Skoda, Merck, ADAC GT, Liebherr, Lufthansa, PwC, Maybelline, Santander, Big City Beats, Takeda Impact Days, and many more.
Interpreter & Product Presenter
Eliminating language & cultural barriers during commercial meetings on exhibitions by translating English, Italian, Dutch and German. Raising the brand image & awareness with exceptional customer satisfaction through attentive VIP assistance and product presentation. Assisted clients' organisation on location by acting as team leader taking responsibility of the staff on location ensuring the motivation and performance within the team meets clients' target goals.
Companies I represented amongst others: BMW, Mercedes Benz, Volkswagen, Porsche, Skoda, Jeanneau, Pfizer, FB Balzanelli, TecnoRulli, KPMG, World Club Dome,, Wertheim Village, Falke, & Pernod Ricard.
Luxury Travel Product Manager
Responsible for the cooperation with several DMCs and suppliers across Europe creating special itineraries for JuriXu's Chinese high-end clients. Further projects included the planning and execution of local governmental events between partner cities, international expos, negotiations with DMCs and Hotels. Assisting in creating web content and catalogue designs, as well as the full responsibility of finance and sales related to each project. Initiated special intercultural trainings for Chinese clients on business travels in Europe to eliminate cultural misunderstanding in communication and behavioral customs.
Travel Operations Assistant
During this internship I operated FIT bookings, contacted suppliers & guides, sent out booking requests and reconfirmed all details of high-end clients' luxury holidays to provide great customer experience. Responsible for A&K's operations in Italy, Croatia, Slovenia, Monte Negro and Malta. Successfully conducted site inspections of 5-star hotels & restaurants in Tuscany, destination research and delivered new product ideas for expanding the offer range. Developed a sense for details in the luxury market and mastering distinct individual clients' preferences according to their region of origin.